HRMS Manager

Job Scope

The HRMS Manager is responsible for governing and managing enterprise-level HRMS platforms across the group. The role ensures system efficiency, seamless integration with other enterprise systems, regulatory compliance, and alignment with HR operations and business objectives.

Job Requirements

Education: Bachelor’s degree in Human Resources, Information Technology, Business Administration, or a related field, Master’s degree in HR Management, Information Systems, or MBA is preferred

Experience

1. 5–7 years of experience in HRMS administration or HR technology management
2. Proven experience in implementing and managing enterprise-level HRMS platforms
3. Hands-on experience with system upgrades, integrations, and data migration projects
4. Strong understanding of HR processes and best practices across multiple HR functions

Languages

Fluency in Arabic, French, and English (written and spoken) is mandatory

Professional Knowledge

1. HRMS Platforms: Expertise in Workday, SAP SuccessFactors, ADP, or similar systems
2. HR Processes: End-to-end HR lifecycle (recruitment, onboarding, payroll, benefits, performance, L&D, offboarding)
3. Data Analytics: HR analytics, dashboards, and reporting tools (Power BI, Tableau)
4. Compliance: Labor laws, data privacy regulations, and audit requirements
5. Cybersecurity: Data protection principles and security protocols
6. Project Management: Knowledge of project management methodologies

Main Competencies

1. Strong problem-solving and analytical skills
2. High standards in data accuracy, integrity, and security
3. Strategic thinking aligned with business and HR objectives
4. Continuous process improvement mindset
5. Change management and stakeholder engagement capabilities
6. Leadership and influence across all organizational levels
7. Excellent communication skills bridging technical and business perspectives
8. Adaptability in fast-paced, multi-project environments
9. Customer service orientation with focus on user experience

Duties & Responsibilities

1. Define and execute the HRMS strategy aligned with HR digital transformation goals
2. Lead end-to-end HRMS implementations, upgrades, and module rollouts
3. Design and oversee system architecture and integrations with ERP, payroll, time & attendance, and benefits platforms
4. Develop advanced HR analytics dashboards, reports, and predictive workforce models
5. Ensure compliance with labor laws, data privacy regulations, and audit requirements
6. Lead change management initiatives, including communication and adoption strategies
7. Manage the HRMS budget, including licenses, implementation, and maintenance costs
8. Evaluate emerging HR technologies and AI-driven solutions
9. Optimize HR processes through system automation and digitalization
10. Oversee multiple HRMS projects ensuring timely and cost-effective delivery
11. Identify and mitigate system risks; establish business continuity and disaster recovery plans
12. Provide Tier-2 and Tier-3 HRMS user support and manage escalations
13. Configure and maintain HRMS modules, system settings, and user access rights
14. Ensure data governance through audits, validation, and data quality controls
15. Develop and deliver HRMS training programs, user manuals, SOPs, and knowledge base content
16. Conduct system testing, UAT coordination, and quality assurance activities
17. Generate HR metrics, KPIs, and management reports